Terms of service

These Terms & Conditions (“Terms”) apply to your use of our website and purchases made from MCN Router INC (“we,” “us,” or “our”).

By accessing our website or placing an order, you agree to these Terms.

Our Products

MCN Router INC operates an online retail store offering children’s wooden toys, imaginative play products, and learning-focused toys.

Our products may include:

Wooden educational toys
Puzzles and matching activities
Stacking, sorting, and counting toys
Pretend-play kitchens, shops, and role-play sets
Wooden vehicles and transportation toys
Dollhouses and miniature playsets
Wooden animals and character figures
Building and construction toys
Open-ended creative play products
Related play accessories

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, materials, colors, and recommended age information.

Because wood is a natural material, variations in grain, color, texture, tone, or finish may occur. These characteristics are generally not considered defects unless they materially affect the intended use or safety of the product.

Product Safety

Customers should review product information, age recommendations, warnings, assembly instructions, and care guidance before use.

Children should be supervised by a responsible adult where appropriate.

Products with broken, loose, cracked, missing, or damaged components should not be used if their condition could create a safety concern.

Products should only be used for their intended purpose.

Orders and Payment

When placing an order, you agree to provide complete and accurate billing, shipping, and payment information.

Placing an order does not automatically mean that the order has been accepted.

We may review or cancel an order because of:

Payment verification issues
Product unavailability
Incorrect pricing or product information
Invalid shipping details
Unusual order quantities
Fraud or security concerns

If we cancel an order after payment has been collected, the applicable amount will be returned to the original payment method.

Prices and Taxes

Unless otherwise stated, prices are displayed in U.S. Dollars (USD).

Applicable shipping charges, taxes, and additional fees will be shown during checkout where required.

Prices, discounts, and promotions may change before an order is confirmed.

Shipping

We currently ship within the United States only, unless otherwise stated.

Shipping methods, order processing, tracking, delivery estimates, split shipments, and shipping charges are governed by our Shipping Policy.

Eligible U.S. orders of $68 or more after applicable discounts may qualify for free standard shipping, subject to the terms stated in our Shipping Policy.

Certain oversized or special-handling products may require additional shipping charges.

Returns and Refunds

Returns, refunds, replacements, damaged items, and missing-component requests are handled under our Refund & Return Policy.

Eligible returns may generally be requested within 30 calendar days after delivery, unless otherwise stated.

Returned products should normally be complete and in substantially original condition.

Products that have been materially damaged through misuse, incorrect assembly, modification, or improper handling may not qualify for a full refund where permitted by law.

Assembly and Care

Some dollhouses, play kitchens, activity sets, and larger wooden toys may require assembly.

Customers should:

Read the included instructions
Confirm all components are present
Use appropriate tools
Have an adult complete assembly where appropriate
Check that the product is stable before use

Damage resulting from improper assembly, unauthorized modification, or failure to follow instructions may affect warranty, return, or refund eligibility where permitted by law.

Promotions

Discount codes, promotional offers, sale prices, and free-shipping promotions may have specific conditions.

These may include:

Minimum order amounts
Validity periods
Product exclusions
Usage limits
Other promotional requirements

Unless specifically stated otherwise, promotional offers cannot be combined.

Website Use

You may use our website only for lawful purposes.

You must not:

Attempt unauthorized access to our website or systems
Interfere with website security or operation
Use the website for fraudulent activity
Provide intentionally false payment or shipping information
Introduce malware or harmful software
Misuse website content or intellectual property

We may restrict access where we reasonably believe the website is being used improperly.

Intellectual Property

Content on our website, including product photographs, graphics, text, logos, page layouts, and designs, is owned by or licensed to MCN Router INC, unless otherwise stated.

You may not reproduce, distribute, sell, or commercially use our website content without authorization except where permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by law, MCN Router INC will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may legally be limited.

We are not responsible for loss, damage, or injury resulting from:

Product misuse
Incorrect assembly
Failure to follow instructions
Unauthorized modification
Use outside the intended purpose
Lack of appropriate adult supervision
Continued use of a visibly damaged product

Nothing in these Terms excludes any consumer rights or legal protections that cannot lawfully be limited.

Product Availability

Products displayed on our website are subject to availability.

If an ordered product becomes unavailable, we may contact you, cancel the affected item, or issue a refund to the original payment method.

We will not substitute a materially different product without customer approval.

Errors and Website Information

We make reasonable efforts to keep product information, pricing, availability, and website content accurate.

Occasionally, errors may occur.

Where permitted by law, we may correct errors, update information, or cancel affected orders when information is materially incorrect.

Third-Party Services

Our website may use third-party services for payments, shipping, analytics, hosting, or other business functions.

Use of certain third-party services may also be subject to the provider’s own terms and policies.

We are not responsible for third-party websites or services that operate independently from us.

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, subject to any consumer protection rights or jurisdictional requirements that cannot legally be waived.

Other Policies

These Terms should be read together with our:

Shipping Policy
Refund & Return Policy
Privacy Policy
Product-specific terms or notices where applicable

Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, website, services, business operations, or applicable requirements.

The latest version will be published on our website.

Contact Information

For questions about these Terms, products, or orders, please contact:

MCN Router INC – Customer Support
Address: 1021 E Lincolnway Unit 1488, Cheyenne, WY 82001, United States
Email: info@mcnrouter.com
Phone: +1 (720) 989-8105